Refund Policy

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee for all new premium subscriptions. If you're not satisfied with your premium membership for any reason, you can request a full refund within 7 days of your initial purchase.

How to Request a Refund

To request a refund, please contact us at info@readpolaris.com with your account email and subscription details. We'll process your refund within 5-7 business days.

Please include the following information in your refund request:

• Your account email address
• Date of purchase
• Reason for refund (optional but helpful)

Refund Processing

Once your refund is approved, it will be processed automatically to your original payment method. The time it takes for the refund to appear in your account depends on your payment provider and bank, typically 5-10 business days.

Subscription Cancellations

You can cancel your premium subscription at any time. When you cancel:

• You'll retain premium access until the end of your current billing period
• You won't be charged for the next billing cycle
• You can reactivate your subscription at any time

To cancel your subscription, visit your My Dashboard and go to Overview > Manage Subscription, or cancel directly through PayPal's website.

Exceptions

Please note that refunds are only available for premium subscriptions purchased directly through our website via PayPal. The 7-day money-back guarantee applies to new subscriptions only. Refunds requested after 7 days will be considered on a case-by-case basis.

Questions?

If you have any questions about our refund policy or need assistance with your subscription, please don't hesitate to contact us at info@readpolaris.com. We're here to help!